Government Agencies

The government agencies listed below may provide assistance to individuals who have questions about their pension or other retirement savings plan. The agencies are organized by the types of pensions that they deal with.  Additional assistance may also be available through one of the Administration on Aging’s Pension Counseling Projects. We can also link you to a pension lawyer or actuary referral service.

PRIVATE COMPANY AND UNION PENSIONS
DOL

U.S. Department of Labor
Employee Benefits Security Administration
Inquiries: (866) 444-EBSA (3272)
Publications: (800) 998-7542
Electronic Inquiries

IRS

Internal Revenue Service
Employee Plans Help-line: (877) 829-5500
IRS Retirement Plan Technical Assistance

Email: RetirementPlanQuestions@irs.gov
IRS responds via telephone so include your number
PBGC

Terminated Plans & "Lost" Participants

U.S. Pension Benefit Guaranty Corporation
(800) 400-7242;
(202) 326-4100
Pension Search Directory
Publications

RAILROAD RETIREMENT PENSIONS

RRB

Railroad Retirement Board
Info & Field Office Locator: (800) 808-0772
SSA

Social Security Administration
(800) 772-1213
FEDERAL CIVIL SERVICE PENSIONS (FERS, CSRS and TSP)
OPM

U.S. Office of Personnel Management
Retirement: (888) 767-6738; (202) 606-0500
Thrift Savings (automated): (504) 255-8777
MILITARY & VETERANS PENSIONS
DFAS

Defense Finance and Accounting Service
Retired and Annuitant Pay
(800) 321-1080
VA
 Department of Veterans Affairs
Central Office
(202) 273-5400

STATE, CITY, AND COUNTY PENSIONS

State, county, cities and towns sponsor separate pension plans for their employees. If you would like to learn more about a state retirement plan or need to contact your plan, please visit our listing of state retirement systems.

For information about county or local government plans, contact the plan office.  If you have trouble getting information there, contact your elected state, county or local government official with oversight for the pension plan you have a question about.  You may also contact your state attorney general’s office, or the county, city or town attorney, as appropriate.

ADDITIONAL RESOURCES
SSA